Queen City Framing & Art Supplies-Privacy Policy

This privacy notice pertains to the customer privacy of personal data collected or utilized on this website and its associated products or services. It covers all personal data collection that we gather when you interact with us, including: 

- Filling out forms on our website, which includes any information you provide during registration, account creation, or modifications to your online account; 

- Communicating with us via mail, telephone, writing, or through our website and social media; 

- Using or accessing our website, which encompasses traffic data and data related to the resources you access; 

- Responding to surveys or questionnaires we may request you to complete. 

This encompasses, without limitation, all online collections of various types of personal data. In this privacy policy, we will explain the reasons behind our data protection practices and how we process your personal data. Please note that our organization does not employ a Data Protection Officer (DPO). If you have any inquiries about this document, feel free to reach out to us using the contact information provided below.

When you interact with us, such as by registering an account or starting a chat on our website, we may ask for or receive certain data to ensure customer privacy and data protection, including: 

Your name 

Your company name 

Your address (street name, zip code, city, state, province, country) 

Your payment information 

Your email address 

Information about the products and services that you have purchased or use.

Additionally, we may collect personal data via cookies or similar techniques to enhance your experience, which may include, but is not limited to: 

Your IP address 

Your cookie ID (read more about cookies below) 

Your web browser 

Your location 

The web pages you visit on our websites 

Etc.

To continuously improve our product while ensuring data protection, we collect log data from the users of this website regarding the use of the application.

We process personal data for the following purposes while ensuring customer privacy and adhering to data protection regulations:

Customer administration and services

In our customer administration, we keep track of who our customer is, including the products or services they use. We maintain various personal details of our customers to perform our services as optimally as possible. We keep contact details to reach you, interest areas to provide you with the best possible information, and we process personal data to enhance our services and products.

Newsletters and mailings

You can sign up for our personalized newsletter. If you no longer wish to receive newsletters, you can easily unsubscribe via the link in each email. In your account settings, you can also manage your preferences regarding newsletters and service mailings.

Recruitment (marketing)

We also process personal data for promotional campaigns, including IP addresses, cookie IDs, social IDs, and surfing behavior. This helps us to display the most relevant advertisements in the right locations. We also utilize adapted target groups via social media platforms, where personalized advertisements can be shown.

Improvement of services

We maintain personal data to improve our services. For example, we analyze click behavior on our website to determine which articles are read the most and monitor open rates to assess the relevance of our newsletters.

Cookies

Cookies are small files placed on your device when you visit our website. We use cookies to recognize you and your preferences, improve the performance of our website, and create statistical data while respecting customer privacy.

Cookies generally fall into one of the following categories:

- Strictly necessary cookies, which are required to allow you to use a website and its features.

- Performance cookies, which collect information about how visitors use our website to create aggregated, anonymous data that does not identify individual visitors.

- Functionality cookies, which help the website remember you and offer a more personalized service.

- Targeting or advertising cookies, which are used to deliver relevant advertisements to you.

Our website uses strictly necessary cookies, performance cookies, functionality cookies, analytical cookies, and targeting or advertising cookies.

Some of our cookies remain on your device between your browsing sessions.

You can disable our cookies by changing your browser settings, but this may limit your ability to use certain features of our website.

Third party links

To execute our services, we engage service providers, such as Google Analytics. These parties process personal data in accordance with our instructions to uphold data protection. We have appropriate data processing agreements with the third parties with whom we share data, and we will only provide information to third parties if we have obtained your permission.

We never store or disclose your financial account login information, such as credit card numbers, to anyone.

External links

This website may contain links to third-party sites not controlled by us and which do not operate under our privacy practices. When you link to these third-party sites, our privacy practices cease to apply. We encourage you to review the privacy policies of each third-party site before disclosing any personally identifiable information.

Billing and payments

We use third-party payment processors to assist us in securely processing your payment information. These processors handle the data independently, and we recommend reviewing their respective privacy policies to ensure your data protection.

Children’s privacy protection

We understand the importance of protecting children’s privacy in the interactive online world. This website is not designed for or intentionally targeted at children aged 16 years or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 16.

Access to information

Under the Data Protection Act (DPA), you have the right to access the information we hold about you by contacting us using the information below. Please include your name, address, and any other identifying information. We will not charge you to access this information.

Storage period

We do not store personal data longer than necessary for the fulfillment of our agreement, product, and/or service.

How we protect your personal data

We recognize our responsibility to protect the personal data you entrust to us from loss, misuse, or unauthorized access. We employ a variety of security technologies and organizational procedures to safeguard your personal data, including implementing access controls, using firewalls and secure servers, and encrypting certain types of data, such as financial information and other sensitive data.

If you have any questions or complaints regarding this privacy policy, the processing of your personal data, or our commitment to customer privacy, please reach out to us through one of the following means: 

Address: 

Lundy Shopping Center 

400 Euclid Ave 

HELENA, MT 59601 

Phone: 406.442.2760